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OST to PST Converter FAQ's

OST Converter Tool

  1. How to install OstPstMails for OST Conversion?
  2. What are the limitations for the demo version of OST Recovery Tool?
  3. How to export OST file to PST using OstPstMails application?
  4. I have Outlook version 2000 installed on my computer. Is it possible to export OST file to PST?
  5. Is it possible to export multiple mailboxes at a time to PST using OstPstMails application?
  6. How to save the individual mail items to different formats?
  7. Do I need to take the backup of my OST file before I proceed with the OST recovery Operation?
  8. I want to export few items of mailbox folder from an OST file to PST. But the folder contains plenty of items and it takes lot of time for export operation. How can I export only required items?
  9. Some of the mailbox items from OST file got deleted accidently. Is it possible to recover it using OstPstMails?
  10. How can I preview recovered OST file contents before carrying out export operation using OstPstMails?
  11. Is there any option in OstPstMails application to analyze complete export operation in detail?
  12. What are the limitations of demo/trial version of OstPstMails to import ost file and recover?
  13. I don’t have Outlook installed on my computer which is running OstPstMails. Is it required to be installed for OST Recovery?
  14. Do I need to install separate software for OST to PST Conversion, OST to Office 365 Migration and OST to Live Exchange Server Migration?
  15. Why I need to export .ost file to .pst file?
  16. How fast I can export an OST file to PST / Office 365 / Live Exchange Server?
  17. I found an issue while exporting OST file to PST. How can I create Error Report?
  18. What is the size limitation of OST file for OST to PST / OST to Office 365 / OST to Live Exchange Server?
  19. My OST file is corrupted and even it is not connected to the Exchange Server. Is it possible to recover OST file?
  20. I have an OST file of very big size. And I want to save it in a number of small size files. How can I accomplish this?
  21. Do I need to uninstall the older version of OstPstMails before installing updated version?
  22. How can I update my older version of OstPstMails to newer version? And how do I get to know about the product updates?
  23. I had purchased personal edition of OST Recovery software. In how many machines I can install the setup?
  24. What are the different payment options available to purchase the license for OstPstMails?
  25. Do I need to have active internet connection for OST recovery and export operation using OstPstMails?
  26. If the license I have purchased doesn’t fulfill my need for OST Conversion, is there any refund option?
  27. Is there any downgrade option in OstPstMails? If yes, will I get the refund?
  1. How to install OstPstMails for OST Conversion?

    • Go to www.ostpstmails.com.
    • In the home page click on "Download" menu. It will redirect to download page.
    • Click on "Download OstPstMails" button. A setup file will be downloaded.
    • Run the setup. You must agree the terms of agreement to continue with the installation.
    • Select the folder to install OstPstMails application. Then click ‘next’.
    • Once the installation is finished, login using the credentials to open OstPstMails application.

  2. What are the limitations for the demo version of OST Recovery Tool?

    With the demo version of OST Recovery software you can export 30 mails from each and every folders of your mailbox to Outlook PST / Office 365 / Live Exchange Server. If you want to export unlimited items then, you need to purchase licensed version of OST recovery software such as Personal Edition, Corporate Edition and Technical Edition.

  3. How to export OST file to PST using OstPstMails application?

    Follow the below steps to convert OST file to PST

    • Open OstPstMails application. Enter the login credentials if you are registered with OstPstMails application or Login using your Google account.
    • Select the option “Export Exchange OST file” and browse for the OST file. Then “Continue”.
    • In the application main window, the contents of the OST file will be displayed in a tree view.
    • Select the mailbox(s)/folder(s) from the tree view. And Click on “Export Selected Mailbox/Folders...”
    • A new window will be opened with 3 options. Select “Export selected mailboxes/Folders to PST file” to execute the OST PST conversion and “Continue”.

  4. I have Outlook version 2000 installed on my computer. Is it possible to export OST file to PST?

    Yes. OstPstMails software supports MS outlook 2000 and later versions. But you have to make sure that outlook is properly configured on your computer to experience the better performance of the software.

  5. Is it possible to export multiple mailboxes at a time to PST using OstPstMails application?

    Yes. You can export multiple mailboxes at a time using OstPstMails application.

    • In the application main GUI, all the mailboxes from the OST file displayed in the tree structure.
    • Select all the mailboxes and click on Export.

  6. How to save the individual mail items to different formats?

    Using OstPstMails application you can save each and every mail items to different formats like EML, MHT, RTF, and TXT…

    • Right click on the item and select the format to which you want to save your email item.

  7. Do I need to take the backup of my OST file before I proceed with the OST recovery Operation?

    It is recommended to take the backup of your OST file before OST recovery operation. Because the process may alter the OST file during recovery operation.

  8. I want to export few items of mailbox folder from an OST file to PST. But the folder contains plenty of items and it takes lot of time for export operation. How can I export only required items?

    • Select the folder from which you want to export only required items and click on “Export selected mailboxes/folders to PST file”.
    • Once you click on Export, in new window, you will be displayed with the options to filter the selected mailbox folder by date or subject before export operation. You can make use of this facility to export only required items.

  9. Some of the mailbox items from OST file got deleted accidently. Is it possible to recover it using OstPstMails?

    Yes. OstPstMails OST recovery tool is a user friendly and comprehensive solution to recover deleted/corrupted/inaccessible mail items with intact structure even after the complete recovery.

  10. How can I preview recovered OST file contents before carrying out export operation using OstPstMails?

    • Once the recovery operation is done you can view the contents of the OST file in tree structure.
    • Expand the mailbox and click on the folder to preview the contents of the individual mail items in detail.

  11. Is there any option in OstPstMails application to analyze complete export operation in detail?

    Yes. OstPstMails facilitates to analyze the export operation which you have carried out.

    • Upon the completion of export operation, click on the button “Export Operation Report” which you can find in the bottom of the application main window.
    • In a text file you can get the details such as Export operation Start Time, PST location, mailboxes/Folders selected for export, Number of items exported etc.

    export-operation

  12. What are the limitations of demo/trial version of OstPstMails to import ost file and recover?

    Trial versions of OstPstMails can allows you to export up to 30 mail items from each and every mailboxes/ Folders such as Inbox, Calendar, Contacts, Tasks, and Journals …

  13. I don’t have Outlook installed on my computer which is running OstPstMails. Is it required to be installed for OST Recovery?

    It is recommended to install the latest version of Microsoft Outlook on your computer running OstPstMails to perform OST Recovery operation.

  14. Do I need to install separate software for OST to PST Conversion, OST to Office 365 Migration and OST to Live Exchange Server Migration?

    No. You need to download and install only one OstPstMailsSetup. It encompasses the features such as OST to PST Converter, OST to Office 365 and OST to Live Exchange Server Migration.

  15. Why I need to export .ost file to .pst file?

    You may have to be required to export an OST file to PST file in the following scenarios:

    • When your Exchange server is crashed and the OST file in Outlook becomes inaccessible. In such cases, it is required to convert inaccessible Outlook OST to PST to access the mails items.
    • If you need to migrate your email items to different Servers.
    • If your outlook is not getting synced with the Exchange Server then you need to export Outlook OST to PST file.

  16. How fast I can export an OST file to PST / Office 365 / Live Exchange Server?

    OstPstMails OST Recovery software is a user friendly and one of the best performance oriented Convert OST to PST software. However, the speed of the export operation is directly proportional to size of the mailbox / email items that you wish to export and also depends on the hardware requirements.

  17. I found an issue while exporting OST file to PST. How can I create Error Report?

    There is a button ”Report Error” in the top-right corner of OstPstMails application main window. Click on it. A new window will be opened. Enter the essential details and report the issue to OstPstMails.

    report-error

  18. What is the size limitation of OST file for OST to PST / OST to Office 365/ OST to Live Exchange Server?

    OstPstMails facilitates the user to recover and export the OST file of any size.

  19. My OST file is corrupted and even it is not connected to the Exchange Server. Is it possible to recover OST file?

    OstPstMails OST Recovery software recovers offline OST file to PST. And it exports the OST file even if it is not connected to the Exchange Server.

  20. I have an OST file of very big size. And I want to save it in a number of small size files. How can I accomplish this?

    In OstPstMails, after OST recovery, there is an option to split your PST file in to number of files with the specified size before performing OST to PST Conversion as shown in the figure below. If you uncheck this option, OST file will be exported to a single PST file.

    report-error

  21. Do I need to uninstall the older version of OstPstMails before installing updated version?

    You no need to uninstall the older version of OstPstMails application which is installed on your computer. OstPstMails automatically uninstalls the older version of the software while installing the new version.

  22. How can I update my older version of OstPstMails to newer version? And how do I get to know about the product updates?

    OstPstMails send a mail to the user who has purchased the license, whenever a new updated version of OstPstMails software is released. You can go to ostpstmails Download page, download and install the updated software.

  23. I had purchased personal edition of OST Recovery software. In how many machines I can install the setup?

    If you have purchased personal edition of OST Recovery software then you can install it on up to 5 machines. And also it supports only OST to PST conversion.

  24. What are the different payment options available to purchase the license for OstPstMails?

    Followings are the options to purchase the OstPstMails license.

    • Pay through Credit Card/ Debit Card
    • Pay through eCheque
    • Pay through wire transfer

  25. Do I need to have active internet connection for OST recovery and export operation using OstPstMails?

    Just to ensure the security of your application access, OstPstMails requires Internet connection to application login for authentication purpose. And you can perform OST recovery and OST2PST export operation without internet connection. OstPstMails doesn’t keep any database details on cloud. It is OFFLINE OST to PST Converter Tool.

  26. If the license I have purchased doesn’t fulfill my need for OST conversion, is there any refund option?

    In the current scenario OstPstMails OST Recovery tool is a perfect software for the one who is looking for OST to PST converter / OST to Office 365 / OST to Live Exchange Server Migrator. It precisely recovers and exports all the mail items with the structural integrity.

    OstPstMails provides trial version of the OST recovery software. Before you purchase the software license, you can test the trial version of software, to conclude whether it is capable of solving your issues.

    However, OstPstMails provides 30 days money back guarantee. It is applicable only when an issue found, which is not able to resolve by OstPstMails technical team and the refund request meets the refund circumstances. No refund will be given after 30 days of product purchase.

  27. Is there any downgrade option in OstPstMails? If yes, will I get the refund?

    No. OstPstMails doesn’t provide downgrade option. Once you purchase the licensed edition you can only upgrade the product if applicable.